CHECK-IN time is after 3:00 pm PST and CHECKOUT time is before 11:00 am PST.
SMOKING POLICY: all of our units are NON-SMOKING. Guests may smoke outside, and as such, an ashtray is provided on the patio for guests who need to smoke.
RESERVATION DEPOSIT and DAMAGE/UTILITY DEPOSIT: A reservation deposit is included in your first payment. This deposit automatically converts to a damage/utility deposit upon arrival. The deposit is NOT applied toward rent; however, it is fully refundable within 30 days of departure, provided the following provisions are met:
- No damage is done to the unit or its contents, beyond normal wear and tear.
- No charges are incurred due to contraband, pets, or collection of rent or services rendered during the stay.
- All debris, rubbish, and discards are placed in garbage cans, and soiled dishes are placed in the dishwasher.
- All keys are left on the kitchen counter and the unit is left locked unless otherwise requested.
- All charges accrued during the stay are paid prior to departure.
- No linens are lost or damaged.
- NO unapproved early check-in or late checkout.
- Garage & security gate remotes (where applicable) are left inside the unit upon departure.
- The homeowner, property manager, local law enforcement, or the security company employed by Mission Hills Country Club does not evict the renter.
- The combined Gas & Electric bills do not exceed the monthly combined utility allowance (see UTILITIES below).
UTILITIES: included in the monthly rental amount is a monthly utility allowance to cover the costs of electricity and gas. The amount of the allowance ranges from $300 to $500 and depends on the property's size and amenities. This amount is enough to cover reasonable use of the property and all of the amenities it offers. However, if the combined gas and electric bills exceed the allowance in a single month it is the responsibility of the renter to pay the overage. Due to the lag in billing, the utilities are calculated up to a month after departure. In the event an overage occurs, you will be informed via email, a balance will be added to your folio, and that amount will be charged to your credit card.
POOLS & HOT TUBS: WAIVER OF LIABILITY: You understand the use of the pool/hot tub is at your own risk and that special risks may be involved in using the pool/hot tub. You accept full responsibility for any bodily injury arising from the use of the pool/hot tub and hold the owner harmless. You understand there are potential dangers that the pool/hot tub may present to children who are not carefully supervised, as well as the danger to any person using the pool/hot tub, if a person has health risks, or if a person uses the pool/hot tub while under the influence of alcohol or drugs or medication, or uses the pool/hot tub if pregnant. You agree to explain the risks of using the pool/hot tub to any guests you may have at the property and to be fully and solely responsible for any accidents your guests may incur. You understand the risks discussed above and agree that you will assume all responsibility for yourself and your guest for the consequences of those risks. You agree to waive any claim whatsoever against the property owner and/or Greenday Management Services, LLC for accidents or claims arising from you, other property occupants, and/or your guests’ use of the pool and/or hot tub.
VACATION RENTAL DAMAGE PROTECTION: As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000 or are not covered under the plan will be charged to the credit card on file. If during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy The Vacation Rental Damage can be purchased up to, and including at check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Greenday Vacation Rentals any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Greenday Vacation Rentals directly if you do not wish to participate in this assignment. The cost of the Vacation Rental Damage Protection is $69.
PAYMENT: An advance payment equal to 50% of the rental rate is required at the time of reservation. The advance payment will be applied toward the rent. The BALANCE OF RENT is due sixty (60) days before your arrival date. Alternative payment options can be arranged by request by contacting the Greenday Vacation Rentals office directly at 760-656-8877.
MAXIMUM OCCUPANCY: The maximum number of overnight guests is limited to the number of beds in the rental property, for example, twin (1 per), full (1 per), queen (2 per), king (2 per), Cal-king (2 per) sized beds and sleeper sofas (1-2 per).
MINIMUM AGE: The minimum age of the primary signer must be at least 30 years old.
MINIMUM STAY: This property requires a minimum stay. Longer minimum stays may be required during special events or holiday periods. If a rental is taken for less than the required minimum length, the guest will be charged the minimum rate.
NO DAILY HOUSEKEEPING SERVICE: While linens and bath towels are included in the unit, daily housekeeping service is not included in the rental rate. However, it is available at an additional rate. A washer and dryer are available in the unit for your use. We do not permit bath towels or linens to be taken from the units, but we do provide pool towels for your use.
RATE CHANGES: Rates are subject to change without notice however we will always honor the rate you contracted for.
FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit, and/or rental money, and the party will not be permitted to check in.
WRITTEN EXCEPTIONS: Any exceptions to the above-mentioned policies must be approved in writing in advance.
PARKING: Parking is limited to two (2) vehicles. Vehicles are to be parked in designated parking areas only. Parking on the road is not permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.
HOT TUB: No children under the age of 12 are permitted in hot tubs at any time. When using the hot tub, remember there is a certain health risk associated with this facility. Use at your own risk. There is no lifeguard on duty.
FIREPLACE: The fireplace is a vented gas firebox. Please do not throw any paper or other combustible materials in the fireplace. Fireplaces are turned off from April 15-September 15; they are not operational during this time of the year.
WATER AND PLUMBING: DO NOT FLUSH ANYTHING OTHER THAN TOILET PAPER. No feminine products should be flushed at any time. If it is found that feminine products have been flushed and clogged the system, you could be charged damages of up to two hundred dollars ($200).
HURRICANE/STORM POLICY: No refunds will be given unless:
- The state or local authorities order mandatory evacuations in a "Tropical Storm/Hurricane Warning area" and/or
- A "mandatory evacuation order has been given for a Storm/Hurricane Warning" in the area of residence of a vacationing guest.
- The day that the authorities order a mandatory evacuation order in a "Storm/Hurricane Warning," area, we will refund:
- Any unused portion of rent from a guest currently registered;
- Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten the stay, to come in after the Hurricane Warning is lifted; and
- Any advance rent collected or deposited for a reservation that is scheduled to arrive during the "Hurricane Warning" period.
TRAVEL INSURANCE: CSA Travel Protection Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance provides coverage for prepaid, nonrefundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. Separate terms and conditions apply, read your Description of Coverage/Policy carefully and contact CSA at (866) 999-4018 with coverage questions.
All of the units are privately owned; neither the homeowners nor Greenday Vacation Rentals are responsible for any accidents, injuries, or illness that occur while on the premises or its facilities; nor are the homeowners or Greenday Vacation Rentals responsible for a guest’s loss of personal belongings or valuables. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premises.
CANCELLATION POLICY: Sixty (60) days' notice is required for cancellation. Cancellations that are made more than sixty (60) days prior to the arrival date will incur a $300.00 cancellation fee and will have all other payments refunded. Cancellations or changes that result in a shortened stay, that are made within 60 days of the arrival date, forfeit the full advance payment and reservation deposit.